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In-store layby

For a layby placed in a BIG W store, we require a 10% deposit and a $5.00, non-refundable service fee for a 10 week term (full details available here). Fortnightly payments are required, or the in-store Layby may be cancelled. Interim payments may be made at any front-end checkout in the store where the layby is held. Extended layby periods are available at selected times of the year and we offer extended layby periods for aged pensioners. Please contact your local store for more details.
(Excludes seasonal clearance, discontinued items and selected products (perishable goods and chlorine).

In-store Layby is not available at the following stores:

  • QV Melbourne store
  • Box Hill
  • Doncaster
  • Canberra Civic
  • Canberra Airport
  • Macarthur
  • Karrinyup

Parcel pickup and home delivery from a BIG W store

Simply advise our checkout operator or service assistant when you are making a purchase in store at Big W to take advantage of these two convenient services. (Charges will apply for home delivery and may vary by location). Please contact your local store for more details on charges and delivery areas.

BIG W photo labs, pet centres and garden centres

To see if your local BIG W store has a Photo lab, pet centre or garden centre, please use our store finder.

BIG W Optical

BIG W Optical is a full service optometry store, offering everything from professional eye testing to quality eye care products for less. BIG W Optical is open 7 days a week within selected BIG W stores in Queensland, Victoria, South Australia and now open in NSW. Find out more about Big W Optical >>.


You can now benefit from the added convenience of over 40 ANZ ATMs in selected BIG W stores across Australia. The ATMs can be accessed during store trading hours and provide a safe and secure environment in which customers are able to withdraw cash. These ATMs are provided by ANZ and please note that ANZ directly charge a fee of $2 to non-ANZ customers who use ANZ ATMs.